Terms of Sale
Effective [EFFECTIVE DATE]
These terms cover your use of this store and any order you place with [REGISTERED COMPANY NAME], trading as Siltwear, of [REGISTERED BUSINESS ADDRESS]. Placing an order means you accept them.
Orders
Adding an item to your cart is not a purchase. A contract forms only when we confirm your order by email after payment succeeds.
We may decline or cancel an order — for example if an item is no longer available, if a price was listed in error, or if we cannot verify the payment or delivery address. If we cancel after taking payment, we refund in full.
Made to order
Items are made after you order them. That is why the returns policy treats faults and mistakes differently from a change of mind — please read it before ordering, and check the size guidance on the product page.
Printed colours can differ slightly from what you see on screen, and placement can vary a little between items. Small variation of this kind is normal and is not a fault.
Prices and payment
Prices are shown in US dollars. Shipping and any tax are calculated at checkout and shown before you pay.
Payment is handled by our payment processor. We never see or store your full card details.
Delivery
Delivery estimates are estimates, not guarantees. Risk passes to you on delivery. You are responsible for giving a correct, complete address — we cannot recover a parcel sent to an address you entered incorrectly, though we will always try to help.
You are responsible for any import duties or taxes charged on delivery outside the United States.
Your account
Keep your account details secure and accurate. Tell us promptly if you think someone else has used your account.
Our designs
The designs, images and text on this store belong to us or our licensors. Buying an item does not transfer any rights in the artwork — please do not reproduce or resell it.
Liability
Nothing here limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.
Subject to that, our liability for any order is limited to what you paid for it. We are not liable for indirect or consequential loss.
These terms do not affect your statutory consumer rights.
Governing law
These terms are governed by the law of [GOVERNING JURISDICTION], and its courts have jurisdiction over any dispute.
Changes
We may update these terms. The version published when you place an order is the one that applies to it.
Contact
Questions about these terms: contact us or email support@siltwear.com.